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Summary of All Property Reviews for: El Dorado Royale Ratings based on answers from a total of 39 reviews 10 is best 1 is worst
Feature	Ranking	Feature	Ranking
Cleanliness of Property	9.05	Quality of Property	8.18
Privacy & Quietness	8.79	Quality of Service	7.64
Courtesy & Hospitality of Staff	8.38	Accuracy of Website (marketing hype) VS. Actual Experience	7.03
Food and Dining Experience	7.08	Price/Value of Property	7.13
Safety Factor (Did you feel safe at property)	8.82	Quality of Beach (ranked closest beach if property is located off the beach)	6.64
Total Property Score: 7.87 out of 10 | Average Star Rating: 3.82 out of 5

• 64% (25 visitors of 39) said they would go back to El Dorado Royale again.
• 67% (26 visitors of 39) said they would recommend El Dorado Royale to friends.

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Beware the type of room!! Also, try other methods for seeking help other than the ineffective guest services.

From the advertisements based on the resort we were hopeful for 'laid-back luxury ... Read Full Review

My husband and I stayed at the ElDorado Royale and were very pleased with the cleanliness and service. The only thing we were disappointed with was the beach. The beach is very rocky and they have ... Read Full Review

My husband and I stayed at the El Dorado Royale For the last week of September into the first week of October.To those people who have never been to Mexico,as we were, I would tell you don't worry ... Read Full Review

My boyfriend and I stayed at the EDR from August 26 to September 2. We cannot wait to go back!!! Everything was just perfect and the people there are so nice and accomodationg! We stayed in an ... Read Full Review

We spent our honeymoon at the El Dorado Royale from June 28 through July 6th of this year. We had discussed the resort with our travel agent and reviewed the brochure and thought it would be perfect ... Read Full Review

This was the greatest trip I had to Mexico. The resort was beautiful and the staff was outstanding. I have no complaints about one thing. I felt like they met our ever need and more.
This is a ... Read Full Review

Just returned from my honeeymoon at the El Dorado Royale (June 7 -13) WE had a great time. The service wad great and the food even better. The resort still need to work on a few problems. 1. THey ... Read Full Review

MY WIFE AND I STAYED APRIL 16 - APRIL 20 2004 AS A BIRTHDAY GIFT BY HER TO ME . A MAN COULD ASK FOR NO BETTER GIFT THAN A LUXURIOUS PARADISE LIKE EDR . THIS IS A PLACE FOR COUPLES IN LOVE WANTING TO ... Read Full Review

Don't let all those negative people deter you from experiencing a wonderful romantic getaway to a beautiful resort on the Mayan Riviera. The food was awsome, the service was better than any service ... Read Full Review

The trip was taken in Feb. 2004. This system did not allow me to enter 2004.
A beautiful place that has outgrown the restaurants. We had problems on a daily basis getting restaurant reservations ... Read Full Review

Wow, suprised at some of the bad reviews. I think most of the disapointed people traveled during the peek season, or need more than me to be satisfied. I along with my husband of 13 years went to ... Read Full Review

This resort was very nice. Our only complaint was the food, you need reservations in most of the restaraunts in the evening and it is very hard to get in.. and they didn't seem to be full. One ... Read Full Review

Dates of stay were 12/27/03 thru 1/3/04. We went with two other couples (whom we met in Jamaica last year at the same time - long story!)and we had a great time. Vacation is what you make it and we ... Read Full Review

The El Dorado Royale is a quiet, Wedding type, relaxing hotel with no nightlife unless your travelling in big groups. If your under 35 and looking to have a spectacular nightlife you should head in ... Read Full Review

My wife and I (we’re in our mid 30’s)stayed at the El Dorado Royale for 1 week. We are fairly well traveled but have only stayed at 2 other all-inlclusives separately. Overall, we thoroughly enjoyed ... Read Full Review

Just got back. First - the place is beautiful- the grounds are kept immaculate. Food was good- not superb, but nicely presented. As far as hard to make reservations, never ate later than 8:00, so ... Read Full Review

We found the El Dorado Royale much 'as advertised'. The service was great, staff accommodating. We avoided the time share session by 'just saying no' and were left alone in that regard.

... Read Full Review

We arrived at EDR at 11h30am, received key at 4h30. Check in very painful, confusion, rudeness and no manner. 1 Whole waisted day thats 1 lost day out of 7. Terrible difficulty booking dinner, ... Read Full Review

Word of mouth hinted at El Dorado Royale aspiring to a 5-star rating. I would say they are some time away from that achievement. It is impossible to have a bad time in the beautiful Cancun area with ... Read Full Review

We had a great time at the hotel, we were looking for a nice relaxing holiday somewhere without children and no wild noisy bars late into the night, boring but true. Booking the restaurants sounded ... Read Full Review

I was very disappointed in the office staff. I don't understand how things aren't the same for every guest. We were there with 4 other couples and no one got the same deal. We asked for upgrades ... Read Full Review

I have never written a review for a resort but felt it necessary because of all of the negatives posted here that made us nervous before we left. I gave the resort only four stars because the ... Read Full Review

Please note that this review is for El Dorado Royal Resort and Spa NOT El Dorado Resort and Spa - note the word 'Royal'.

The internet rating for this resort is FIVE STAR however, this rating ... Read Full Review

... Read Full Review

This resort was exactly what we were looking for. The web site and pictures did not do justice for El Dorado Royale! The service was great and the staff was constantly working around the property ... Read Full Review

This was a vacation we looked forward too getting away. Things went from bad to worse. It was a beautiful resort that the staff had no clue on how it was runned.From day one we called the front desk ... Read Full Review

My wife and I visited this resort in May 2003 primarily because we got a great deal and had good recommendations. The resort is very pretty and quite large. It is a good walk from the end of the ... Read Full Review

We just returned from our 5 night stay at El Dorado Royale and loved everything about it. I read tons of reviews before we left for the trip and was worried about some that I saw. Nothing to fear ... Read Full Review

we just returned from el dorado royale resort. there was a party of 20 people who went from boston. we were all delighted with the whole trip. the people from the resort really go out of their way to ... Read Full Review

We stayed for 8 nights/9 days and wished we had stayed longer!I’ll give a description of the resort first, and then I’ll tell you what we did each day and give you tips (excursions, etc.).

The ... Read Full Review

My husband and I both were very excited about this trip. Things started off bad however. We paid extra to have a limo pick us up from the airport and bring us to the resort, instead, we were told ... Read Full Review

My husband and I booked our Feb 2003 Honeymoon at the El Dorado Royale Resort & Spa through Red Seal in Oct 2002. We had researched the resort thoroughly and received information from the resort on ... Read Full Review

You know, you read negative reviews before you go and you get the heebie-geebies. Not necessary. Went 3/7/2003 thru 3/14/2003 and we both wish we were still there ... Read Full Review

Everything you want in a resort. If they dont have it, they will refer you to someone who does. 2 complaints. Food was

(Note from editor: Somehow we lost part of the review here ... Read Full Review

My husband and I went to the El Dorado Royale in February 2003 for our honeymoon and were very impressed!!! It was amazing!!!

The food, staff, rooms, grounds, and beach were all best!!! I ... Read Full Review

The resort is rated 5 stars but I had to drop it down 1 due to the poor meal reservation system and the sporadic room cleaning service.

We had been informed prior to our trip through emails to ... Read Full Review

Great place for crowd 35 and up. Not alot of night life. Too expensive to visit areas on your own. Too hurried during tours. Make dinner reservations early, or you'll have to wait till 10:00 or ... Read Full Review

Great place to kick back, meet some fun North Americans, eat & drink well, and be not be hurried. Do nothing or create your fun. Resort well laid out and did not feel full at capacity. Get your ... Read Full Review

I have just returned from the worst vacation of my life at the El DOrado Royale. We rented 4 rooms. Only one did not have any maintenance problems. In one room the air conditioner did not work or the ... Read Full Review